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Warehouse Supervisor Job Description

Created On: July 16th, 2024 at 01:50 PM

Warehouse Supervisor Job Description

Warehouse Supervisor Job Description

Table of Contents

  • Glossary
  • Introduction
  • Personal Attributes
  • Applicable National Occupational Standards (NOS)
  • Qualification Pack (QP) Parameters
  • Minimum Educational Qualification & Experience
  • Key Responsibilities
    • Decision Science-Based Resource Allocation and Streamline Operations (LSC/N0127)
    • Supervise Receiving Inventory and Dispatch Activities (LSC/N0128)
    • Supervise VAS/Packaging (LSC/N0201)
    • Maintain and Monitor Integrity and Ethics in Operations (LSC/N9908)
    • Follow and Monitor Health, Safety, and Security Procedures (LSC/N9909)
    • Verify GST Invoices (LSC/N9906)
    • Employability Skills (DGT/VSQ/N0102)
    • Electives
      • Supervise Bonded Warehouse Operations (LSC/N0121)
      • Supervise Cold Storage Warehouse Operations (LSC/N0122)
      • Supervise FMCG & E-Com Warehouse Operations (LSC/N0123)
      • Supervise Automotive Warehouse Operations (LSC/N0124)
      • Supervise Dry Bulk Cargo Warehouse Operations (LSC/N0125)
    • Options
      • Profit Management (LSC/N9603)
      • Business Development (LSC/N9701)
  • Skills and Knowledge
    • Technical Skills
    • Soft Skills
    • Safety and Compliance
  • Assessment Criteria
  • Review and Updates
  • FAQs

Glossary

  • ERP: Enterprise Resource Planning
  • MHE: Material Handling Equipment
  • PPE: Personal Protective Equipment
  • SOP: Standard Operating Procedure
  • HSN: Harmonized System of Nomenclature
  • GST: Goods and Services Tax
  • HACCP: Hazard Analysis and Critical Control Points
  • HAZMAT: Hazardous Material

Introduction

A Warehouse Supervisor oversees daily operations at a warehouse by allocating resources, managing activities, and coordinating with clients and regulatory bodies. The individual is responsible for measuring and reporting the effectiveness of warehousing activities and employee performance.

Personal Attributes

The job holder should be physically and medically fit to undertake warehouse operations, which include long standing hours and occasional material movement. The individual should be observant, diligent, have good mathematical ability, good team management skills, and should communicate effectively in English and vernacular language.

Applicable National Occupational Standards (NOS)

  • LSC/N0127: Decision science-based resource allocation and streamline operations at warehouse
  • LSC/N0128: Supervise receiving inventory and dispatch activities
  • LSC/N0201: Supervise VAS/packaging
  • LSC/N9908: Maintain and monitor integrity and ethics in operations
  • LSC/N9909: Follow and monitor health, safety, and security procedures
  • LSC/N9906: Verify GST invoices
  • DGT/VSQ/N0102: Employability Skills (60 Hours)

Qualification Pack (QP) Parameters

  • Sector: Logistics
  • Sub-Sector: Warehousing (Storage & Packaging)
  • Occupation: Warehousing operations, Packaging, Documentation and Reporting
  • Country: India
  • NSQF Level: 5
  • Credits: 32
  • Aligned to NCO/ISCO/ISIC Code: NCO-2015/1324.1201 and ISCO-08-4321
  • Minimum Educational Qualification & Experience:
    • Completed 2nd year of UG (UG Diploma)
    • OR Completed 2nd year diploma after 12th
    • OR Completed 3-year diploma after 10th with 3 years of relevant experience
    • OR Certificate-NSQF (Level 4 - Warehouse Executive) with minimum education as 8th Grade pass with 3 years of relevant experience

Minimum Job Entry Age: 21 Years

Key Responsibilities

  1. Decision Science-Based Resource Allocation and Streamline Operations (LSC/N0127)
    • Prepare daily work plan and allocate resources using decision tools.
    • Monitor daily operations and ensure compliance with safety and cleanliness norms.
    • Resolve escalated issues and ensure warehouse infrastructure upkeep.
  2. Supervise Receiving Inventory and Dispatch Activities (LSC/N0128)
    • Supervise loading and unloading activities.
    • Oversee AI-based automated QC activities.
    • Monitor inventory and prepare reports on receipt and dispatch performance.
  3. Supervise VAS/Packaging (LSC/N0201)
    • Ensure compliance with packaging and labeling requirements.
    • Verify product details and conduct random checks for authenticity.
    • Supervise binning, crating, and palletization processes.
  4. Maintain and Monitor Integrity and Ethics in Operations (LSC/N9908)
    • Ensure data security and professional, ethical practices.
    • Conduct regular reviews for unethical behavior.
    • Coordinate with regulatory authorities for compliance.
  5. Follow and Monitor Health, Safety, and Security Procedures (LSC/N9909)
    • Follow organizational safety protocols and use PPE.
    • Implement 5S at the workplace.
    • Participate in emergency drills and inspections.
  6. Verify GST Invoices (LSC/N9906)
    • Check applicability of GST and verify invoices for accuracy.
  7. Employability Skills (DGT/VSQ/N0102)
    • Develop basic English and communication skills.
    • Understand financial, legal literacy, and digital skills.
    • Prepare for job readiness and career development.

Electives (mandatory to select at least one)

  1. Supervise Bonded Warehouse Operations (LSC/N0121)
    • Manage segregation, storage, and process in a bonded warehouse.
  2. Supervise Cold Storage Warehouse Operations (LSC/N0122)
    • Oversee cold storage activities, including temperature control and microbiological control.
  3. Supervise FMCG & E-Com Warehouse Operations (LSC/N0123)
    • Manage FMCG warehouse operations for manufacturers, distributors, or e-commerce fulfillment centers.
  4. Supervise Automotive Warehouse Operations (LSC/N0124)
    • Supervise automotive warehouse operations, including compliance with JIT and Kanban practices.
  5. Supervise Dry Bulk Cargo Warehouse Operations (LSC/N0125)
    • Manage dry bulk warehouse operations, including pest control and quantity measurements.

Options (Not mandatory)

  1. Profit Management (LSC/N9603)
    • Prepare budgets, analyze profitability, and business performance trends.
  2. Business Development (LSC/N9701)
    • Develop relations with key accounts and expand business with new and existing customers.

Skills and Knowledge

Technical Skills

  • Proficiency with ERP systems.
  • Inventory management and warehouse operations.
  • Knowledge of safety regulations and compliance.

Soft Skills

  • Effective communication.
  • Team management and leadership.
  • Problem-solving and decision-making.

Safety and Compliance

  • Knowledge of health and safety procedures.
  • Proper use of PPE.
  • Compliance with organizational and regulatory standards.

Assessment Criteria

  • Preparation and planning for warehouse operations.
  • Execution of tasks with accuracy and compliance.
  • Proper documentation and reporting of activities.

Review and Updates

For further details or to apply, please contact: contact@logisticscouncil.com

FAQs

  1. What is a Warehouse Supervisor?
    • A Warehouse Supervisor oversees daily warehouse operations, resource allocation, and coordination with clients and regulatory bodies.
  2. What are the main responsibilities?
    • Key responsibilities include resource allocation, supervising inventory and dispatch activities, maintaining integrity and ethics, ensuring health and safety, and verifying GST invoices.
  3. What personal attributes are important?
    • The individual should be observant, diligent, have good mathematical ability, good team management skills, and effective communication.
  4. What are the applicable NOS for this role?
    • Relevant NOS include resource allocation, inventory supervision, packaging supervision, maintaining integrity and ethics, and ensuring health and safety procedures.
  5. What qualifications are required?
    • Minimum educational qualification is the completion of the 2nd year of UG or equivalent experience and certifications.

*As per government guidelines, this data may vary as it is a sample.